CONTACT US

Required documents typically include a commercial invoice, packing list, bill of lading or airway bill, certificate of origin, and any export/import permits or licenses specific to your cargo type and destination country. Our customs clearance team can provide guidance based on your specific shipment.

You can track your shipment through our Cargo Tracking system accessible from our website's homepage. Enter your tracking number to get real-time updates on your shipment's status and location. Alternatively, you can contact your assigned logistics coordinator for updates.

Our standard payment terms are net 30 days from the invoice date for established clients with credit accounts. For new clients, we may require payment in advance for initial shipments. We accept bank transfers, credit cards, and other payment methods. Please contact our finance department for detailed information.

Yes, we offer comprehensive cargo insurance options to protect your shipments against loss or damage during transit. Insurance coverage can be tailored to your specific needs and cargo value. We recommend insuring all high-value shipments for full protection.

Yes, we specialize in handling various special cargo requirements including oversized cargo, hazardous materials, temperature-controlled shipments, and high-value goods. Our team has extensive experience in managing specialized logistics projects and can develop customized solutions for your unique requirements.